Hey, I’m Brandon.

I craft immersive digital experiences that put customers at the heart of every interaction, transforming businesses into brands people love and trust.

My Approach

Collaborative

I believe extraordinary customer experiences are born from true collaboration. By immersing myself in your vision and working closely with internal teams, employees, senior leaders, and—most importantly—customers, I help bring your brand to life. Together, we craft experiences that not only embody your identity but elevate it beyond expectations.

Iterative

I embrace an iterative, human-centered design approach, ensuring your experiences evolve seamlessly with your vision. Through Agile sprints, real-time customer feedback, and continuous refinement, we’ll fine-tune every detail—crafting a digital experience that’s not only visually compelling but deeply aligned with your brand identity and user needs.

  • UI/UX Research

    Meticulous attention to detail, a deep empathy for users, and an ability to derive valuable insights that inform the creation of intuitive and user-centric digital experiences.

  • Storytelling

    Captivating audiences through compelling narratives, vivid imagery, and an innate ability to evoke emotions, making stories truly memorable and impactful.

  • Customer Advocate

    A deep understanding of customer needs, a proactive approach to problem-solving, and an ability to create personalized experiences that consistently exceed expectations.

My Projects

Reimagine Ford.com

I worked with the global team at Ford to redesign their web experiences to reimagine the vehicle buying experience - from legacy dealership to online purchasing.

Dominion Energy

Empowering the talented team at Dominion Energy, I spearheaded the successful launch of their cutting-edge mobile app, revolutionizing customer engagement and enhancing energy management capabilities for a greener future.

Snagajob

I worked with a team on improving the usability of one our platform’s dashboards at Snagajob. We worked not only with our users, but internal stakeholders to plan out the future vision of the platform for a product that served both employers who schedule and hire workers.

Advance Auto Parts

Guiding the dynamic team at Advance Auto Parts, I orchestrated the seamless launch of their ecommerce website, fueling customer convenience and driving online success in the automotive retail landscape.

What people say about me

"Brandon's skills were highly sought after and recognized by both leadership and individual contributors. He is the type of person you want on your team. He dares to challenge, offers solutions, and lifts everyone up with his willingness to lead, coach, mentor, and be mentored. I would highly recommend Brandon for any position."

Paige Nunn, Voice of Customer Strategic Advisor

Dominion Energy

"Brandon is people-centered, empathetic, and curious storyteller with a passion for solving problems. Everything he does - creating, thinking, and doing - is in service of people (clients, customers and employees). You want him on your team asking questions, inspiring colleagues, and setting the bar for quality content and problem solving."

Janell Hancock, Customer Experience (CX) & Innovation Strategy Consultant

Publicis Sapient

Reach out

I’d love to connect and explore whether I’m the right fit for your team.

Let’s Connect